The Live Update function appears to work and the home page of the Endpoint Protection Manager shows that the info is up to date.If I look at the "Show Live Update Downloads" screen, it is empty and says "No Live Update Content has been downloaded".The folder "\Documents and Settings\All Users\Application Data\Symantec\Live Update\Downloads" has lots of folders, but "\Program Files\Symantec\Endpoint Protection Manager\Inetpub\content" is empty except for an empty "Content Info.txt" file.I have reinstalled both manager and client, I have searched this forum and Google but have found nothing that helps!
Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.So, the only solution was to reinstall version 10, which is once again working perfectly.We may try again when our server is upgraded in a few months ...Typically, there will be 3 numbered folders present. Please note that the definition set installed may have been published the previous day and a set for the current day may not yet be available. Looking inside the folder that matches the set downloaded and installed, There should be a folder named "Full" and a zip file named "Full.zip". Looking inside the "Full" folder, there should be the files typically associated with a virus definition set. Kasperky has replaced individual updates in zip files with their Kaspersky Update Utility.Other details, such as policy updates, enable/disable features, etc all work from the server to the client.